The brand new

National Care Conference


29th January 2021


with The National Care Association and Skills for Care


The conference will be delivered online via a conference platform. Delegates will be able to take part in the discussion and interact with their peers.

Delegates will also be provided with the day’s presentations and recording after the event, therefore if you can’t attend the whole day, you can catch up afterwards!

Introducing you the National Care Online Conference 2021

Helping you to deliver the best possible outcomes and secure the future of a vital sector

Taking place in the context of political uncertainty, growing demand for services, acute staffing challenges and increasing funding pressures - the National Care Conference will look at how well equipped the sector is to address these issues, and consider what more can be done to drive future stability and growth.

It’s a conversation that you need to be a part of!

The conference also offers you the chance to network with your peers, and explore new innovations and solutions which could help drive efficiency, growth and sustainability in your setting.

Who needs to attend?

• Residential Care Providers • Domiciliary Care Providers • Senior Carers • Team Leaders • Nurses • Directors • Care Managers • Community Settings • Policy-makers • Regulators • Charities • Suppliers

Confirmed speakers

*** More to be announced soon ***

I am sure you’ll agree that we have secured the expertise of some of the best in the industry - and what's great is there are still more to be announced!

Neil Eastwood

CEO & Founder, Care Friends & Author, Saving Social Care

Neil Eastwood is a UK-based international speaker on frontline social care recruitment and retention and author of the Amazon bestseller ‘Saving Social Care’. Neil has spent many years studying the best workforce practices of social care organisations around the world. Previously he was a director at a10,000-staff care provider and studied at the University of Sheffield and Harvard Business School, USA.

Tom Oxley

Workplace Director, Bamboo Mental Health

Tom Oxley runs Bamboo Mental Health, a specialist consultancy helping workplaces on mental health. Tom set up Bamboo to review workplaces, train people and write mental health strategies. Tom has worked with Cadbury, TFL, Cambridge University, Birketts Solicitors and Ecclesiastical Insurance. His philosophy is that any employer can help any employee - but plans must be meaningful, relevant and reach all levels. In this talk, he'll tell you how he does it, and how you can.

Tim Dallinger

Director of Social Care Consultants Ltd

The expert presenter and author: Tim Dallinger is a Director of Social Care Consultants Ltd, which brings together firsthand experience of owning, managing and working in care settings, with knowledge of best practice and current legislation to offer a range of services to care setting operators, their managers and staff team. You can find out more information here:

Oonagh Smyth

CEO of Skills for Care

For seven years she was Executive Director of Strategy and Influence at Mencap leading a directorate of around 500 people across England, Wales and Northern Ireland. Oonagh has held senior roles at the Northern Ireland Council for Voluntary Action and the Northern Ireland Equality Commission, senior roles in Westminster Equalities Partnership and the National Council for Voluntary Organisations. She is a former Co-Chair of the Care and Support Alliance, which is a cross-sector alliance of 80 social care organisations influencing at the highest government levels.

Sarah Price

Solicitor at Lester Aldridge

Sarah advises healthcare providers on a range of issues, including inquests, criminal investigations and safeguarding investigations. Much of her work includes advising providers on issues with regulatory bodies, including dealing with enforcement action by CQC and representing providers throughout the appeals process in the Care Standards Tribunal. She also advises providers on contractual disputes and judicial review proceedings. Sarah has experience representing providers and individuals throughout police investigations, including attending police interviews with clients that have been arrested or are being interviewed in respect of criminal investigations. She also undertakes due diligence for sales and acquisitions of care facilities and is able to advise providers on corporate matters including registration with CQC and contractual matters.

Dr Malte Gerhold

Chief Integrated Care Officer at Birdie Care, and previous Executive Director of Strategy & Intelligence at CQC

Dr Malte Gerhold is Chief Integrated Care Officer at Birdie, a digital care management solution for home care, where he leads on Birdie’s work with the NHS and Local Government. Previously, Malte was Executive Director of Strategy & Intelligence at the Care Quality Commission, led the Africa Governance Initiative’s work in Sierra Leone, and also worked at the Prime Minister’s Delivery Unit, the Department of Health, and Accenture in the UK.

He is a fellow at the RSA, a member of the Sciana Global Health Leaders Forum, and a former fellow at the Cambridge Centre of Science & Policy.

The industry has been crying out for an event like this - I can't wait

Registered Care Manager

Thank you for getting in touch about The National Care Conference - I hope to learn lots and network!

Domicilliary nurse and subscriber to Expert Care Manager Magazine

Event Agenda




Chairperson's welcome

Tim Dallinger: Consultant and Trainer


The National Picture for Adult Social Care in the UK

  • Exploring the impact of media and public scrutiny
  • Assessing increasing funding challenges and demands for services
  • What does integrated care really means for the sector?


Tim Dallinger: Consultant and Trainer


Break and networking


Assessing the legal and regulatory landscape and its impact on providers

  • The impact of the Coronavirus Act
  • Changes to CQC policy and processes
  • How have inspections changed?
  • MCA and LPS – where are we now?
  • An update on inquests


Sarah Price, LA Law


Boosting recruitment and retention in the care workforce


Andy Tilden: CEO, Skills for Care

Neil Eastwood: CEO & Founder, Care Friends & Author, Saving Social Care

  • How has the pandemic effected recruitment?
  • What more can be done to raise the profile of care work?
  • Attracting a new generation of dedicated care staff
  • The role of referral apps in finding high quality staff


Break and networking


Supporting your staff’s mental health and wellbeing

  • Exploring the long-term impact of the pandemic
  • Managing bereavement and grief
  • Understanding anxiety, stress and burnout
  • Putting in place effective support structures
  • Building networks and partnerships with mental health professionals


Tom Oxley, Workplace Director, Bamboo Mental Health


Using technology to deliver an efficient, effective and outstanding care service

  • What are the key challenges and opportunities
  • What are the key barriers to implementing digitally-enable care?
  • How can technology support new models of care and improve efficiency?
  • How are new generations' expectations evolving around the use of, and access to, technology?


Dr Malte Gerhold, Chief Integrated Care Officer at Birdie Care, and previous Executive Director of Strategy & Intelligence at CQC


End of conference

Ready to book your place at the National Care Online Conference?

£229.99+ VAT

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